Our strategy

Customer service
We put our customers' needs first.
Our quality and service are substantially above average. Specific requirements and new market opportunities are a constant driver for company development and new products. BATOR customers benefit from the latest services, technologies and developments in the industry.

Teamwork
We like to get to know our customers well.
The close collaboration we enjoy with our customers guarantees that the solutions generated are tailored to individual needs and requirements. After all, our customers' success is our success.

Customer care
Customer satisfaction is important to us. No effort is too great, when it comes to our customers' success. We are well-known for our first-rate customer care and proud to have impressed customers for decades with the service we offer.

Innovative strength
As industry leader, we at BATOR concentrate resolutely on our strengths: we don't just sell doors, we develop added value solutions. You need two things to do this: knowledge and experience. This enables us to respond with greater flexibility than others so that we can re-think established solutions and develop innovative ideas.


Environment
As professionals and as individuals, we have a responsibility towards our environment.
The welfare of our employees, customers and future generations is important to us. As a result, all the materials we use at BATOR are disposed of appropriately by a certified waste disposal and recycling company. We engage in a variety of campaigns to raise environmental awareness within the company and to encourage staff to incorporate this awareness into their everyday routine.

Company management
Our clear and transparent management structure reduces internal interfaces and facilitates fast and efficient order processing. Complicated projects can also be managed and delivered within minimal lead times and according to customers' specific requirements.

All the stages of our fabrication processes are subject to continuous review at our production facilities at Herzogenbuchsee, so we are always able to deliver BATOR products of exceptional high quality.

Our sales and service staff are all highly trained specialists, providing you with an informed, straightforward and dependable base for your relationship with BATOR.